Thank you for shopping with Drammehs Krown. We take pride in the quality of our hair care products and aim to ensure you are fully satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

Returns
Due to the nature of our products and for hygiene reasons, we do not accept returns on opened or used items.

Unopened and unused items may be returned within 14 days of delivery. To be eligible for a return, your item must be:

Unopened, unused, and in its original packaging

Accompanied by a valid proof of purchase (e.g., order confirmation or receipt)

Refunds
Once we receive and inspect your returned item, we will notify you by email about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please allow up to 7–10 business days for the refund to reflect, depending on your payment provider.

Non-Refundable Items
We do not offer refunds on:

Opened or used products

Sale items or discounted items

Gift cards

Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 3 days of receiving your order at drammehfatoumata@gmail.com with a photo of the item and your order number. We’ll make it right.

Shipping Costs
Shipping costs are non-refundable. If you return an eligible item, you will be responsible for covering the return shipping costs.

Contact Us
If you have any questions about our refund policy, please contact us at:
📧 drammehfatoumata@gmail.com